Privacy Policy

At iPlan Kitchens, we highly value the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services. By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

Information We Collect:

1.1 Personal Information:
We may collect personal information that you voluntarily provide to us when you interact with our website, such as your name, email address, phone number, and any other information you provide through contact forms or registration processes.

1.2 Usage Information:
We may automatically collect certain information about your visit to our website, including your IP address, browser type, referring website, pages viewed, and the duration and date of your visit. We may also collect information about how you interact with our website, such as the links you click and the features you use.

1.3 Cookies and Similar Technologies:
We may use cookies, web beacons, and other similar technologies to collect information about your browsing activities. These technologies help us personalise your experience, analyse website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

Use of Information:

2.1 Provision of Services:
We use your personal information to respond to your enquiries, process your orders, and provide you with the requested products, services, or information.

2.2 Communication:
We may use your contact information to communicate with you, such as responding to your questions, providing updates about our products or services, and sending relevant information that we believe may be of interest to you. However, we do not engage in spamming practices, and you can opt-out of receiving marketing communications at any time.

2.3 Improving our Services:
We may use the information we collect to understand how our website is used, analyse trends, and enhance the functionality and user experience of our website.

Data Sharing and Disclosure:

3.1 We do not share your data:
We do not sell, rent, or share your personal information, including your contact details, with any third parties for marketing or promotional purposes. Your information remains strictly confidential within our organization.

3.2 Service Providers:
We may engage trusted third-party service providers to assist us in operating our website, conducting our business, or providing services to you. These service providers are obligated to maintain the confidentiality and security of your personal information.

3.3 Legal Compliance:
We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government inquiry.

3.4 Business Transfers:
In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the acquiring entity or parties involved, subject to the same privacy protections outlined in this Privacy Policy.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights:
You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have any questions or concerns about our use of your personal information, please contact us using the information provided at the end of this Privacy Policy.

Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy:
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove the information promptly.

Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates. The revised Privacy Policy will be effective as of the “Last Updated” date indicated at the beginning of this Privacy Policy.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

iPlan Kitchens Limited
Phone: 0121 448 4745

We will respond to your enquiries and requests as soon as reasonably possible. Your privacy and trust are of the utmost importance to us, and we are committed to being transparent and accountable in handling your data.